Terms of Service and Refund Policy

Last updated: October 11, 2026

Our service

Easy Sitters is a babysitter matching service for families in Lakewood, New Jersey. When you request a sitter by phone, we contact babysitters who have been reviewed and approved by our office and connect you with the first available sitter. Babysitters are independent and are not employees of Easy Sitters. You agree the babysitting arrangement, including the hourly rate and payment, directly with the sitter.

Finder's fee

  • We charge a flat $10 finder's fee per booking, in US dollars.
  • The fee is charged to the card you provided, only when a sitter is confirmed for your job.
  • If we cannot find a sitter, you are not charged.
  • The finder's fee does not include the babysitter's pay. You pay your sitter directly.

Cancellations and refunds

  • Cancel at least 2 hours before the job's start time: full refund of the $10 finder's fee.
  • Cancel less than 2 hours before the start time, or not be available when the sitter arrives: the finder's fee is not refunded.
  • If your sitter does not show up and we cannot send a replacement, we refund the finder's fee in full.
  • To cancel, call (732) 936-7696 and press 4 at the main menu, or press 0 to reach our office.
  • Refunds go back to the original card, usually within 5 to 10 business days.

Payment security

Card details are entered on your phone keypad and are processed and stored by our payment provider, Stripe. Easy Sitters never receives or keeps your full card number.

Your information and calls

Calls may be recorded so we get your details right and for quality and safety. See our privacy policy for how we use your information.

Responsibility

We review babysitters before they can receive job offers, but parents remain responsible for supervising arrangements for their children, sharing accurate care, allergy and medical information, and deciding whether a sitter is suitable. To the fullest extent permitted by law, Easy Sitters' liability for any booking is limited to the finder's fee paid for that booking.

Contact

Easy Sitters, Lakewood, NJ. Phone: (732) 936-7696.